Bios

A comprehensive general services contractor ready

Anytime. Anywhere.
CREW

Teamwork makes the dream work

CREW BIOS

Teamwork makes the dream work

Glenn Charles Jr.


PRESIDENT / CEO

Glenn has over 20 years of project, operations and exhibition management experience. He manages Show Strategy’s executive team and specializes in business and relationship development, budget development, contract negotiation, production, and operations.

Years in the Business: 25

Memberships: Business Leadership Council Chicago / Choose Chicago Partner / Exhibition Services & Contractor Association (ESCA), Board Member / Art, Inc., Board Member / Executive Club, Member / Chicagoland Chamber of Commerce, Member / IAEE / NMSDC

CREW BIOS

Teamwork makes the dream work

CREW

Teamwork makes the dream work

Glenn Charles Jr.


PRESIDENT / CEO

Glenn has over 20 years of project, operations and exhibition management experience. He manages Show Strategy’s executive team and specializes in business and relationship development, budget development, contract negotiation, production, and operations.

Years in the Business:  25

Memberships: Business Leadership Council Chicago / Choose Chicago Partner / Exhibition Services & Contractor Association (ESCA), Board Member / Art, Inc., Board Member / Executive Club, Member / Chicagoland Chamber of Commerce, Member / IAEE / NMSDC

Elizabeth Waters Hartney


Vice President OF National Accounts & EVENTS

Liz has worked in the event industry for over 20 years, and has seen it all, feast, famine and flood. She can handle any obstacle thrown in her way to make sure an event is successful. Having built and maintained many long-term relationships through the years, event planning is personal and enjoyable for Liz. Her organizational skills and attention to detail make every event memorable.

Years in the Business: 27

Memberships: Choose Chicago

Elizabeth Waters Hartney


VP OF National Accounts & EVENTS

Liz has worked in the event industry for over 20 years, and has seen it all, feast, famine and flood. She can handle any obstacle thrown in her way to make sure an event is successful. Having built and maintained many long-term relationships through the years, event planning is personal and enjoyable for Liz. Her organizational skills and attention to detail make every event memorable.

Years in the Business: 27

Memberships: Choose Chicago

Walter Young


VICE PRESIDENT OF OPERATIONS

Walter has over ten years of exhibition and meeting experience and is skilled in event management and production, analytics, and budget development and execution. He manages Show Strategy’s client services, event management, and operations teams to provide exceptional client experiences.

Years in the Business: 15

Memberships: Choose Chicago / Greater River North Business Association / IAEE / National Black MBA

Walter Young


VICE PRESIDENT OF OPERATIONS

Walter has over ten years of exhibition and meeting experience and is skilled in event management and production, analytics, and budget development and execution. He manages Show Strategy’s client services, event management, and operations teams to provide exceptional client experiences.

Years in the Business: 10

Memberships: Choose Chicago / Greater River North Business Association / IAEE / National Black MBA

Angelia Singleton


Client Solutions Director

Angelia has been in the tradeshow and event planning business for over 20 years. She has worked on Shows/Events in the gift and home, art, design, lifestyle, sports and housewares industries. Angelia worked as a show and operational director and developed and deployed marketing, sales and promotional strategies. Oversaw lead generation involving national shows, research and strategies to maximize exhibit base. Managed overall show production, including vendors and labor, along with buyer relations, marketing, operations, and customer service. She prides herself on her ability to forge and maintain strategic relationships and partnerships.

Years in the Business: 27

Memberships: HCEA / IAEE / ILEA / PCMA / NACS / ACBV

Glenn I. Charles


Operations SUPERVISOR

Glenn I Charles has seven years of operations and management experience. As a former warehouse manager, he easily adapts to changing situations and work assignments. He now works in Operations for Show Strategy and takes pride in providing exceptional client experiences. 

Years in the Business: 12

Debbie Rosenfeld


Client Solutions Manager

Debbie enjoys working with clients to ensure every aspect of an event runs smoothly. She successfully manages multiple projects and is very detail oriented. She is passionate about using technology and loves to dive into and learn how to use a new tool.

Years in the Business: 15

Robert Scott


CLIENT SUPPORT SUPERVISOR

Robert has over five years of experience in the customer service department. As a former banker and branch manager, Robert excels in providing client solutions and establishing great relationships. Robert puts clients and exhibitors first and does whatever it takes to give both a memorable experience. In his spare time, he hosts a sports podcast called Robs2Cents.

Years in the Business: 10

Angelia Singleton


CLIENT SOLUTIONS DIRECTOR

Angelia has been in the tradeshow and event planning business for over 20 years. She has worked on Shows/Events in the gift and home, art, design, lifestyle, sports and housewares industries. Angelia worked as a show and operational director and developed and deployed marketing, sales and promotional strategies. Oversaw lead generation involving national shows, research and strategies to maximize exhibit base. Managed overall show production, including vendors and labor, along with buyer relations, marketing, operations, and customer service. She prides herself on her ability to forge and maintain strategic relationships and partnerships.

Years in the Business: 27

Memberships: HCEA / IAEE / ILEA / PCMA / NACS / ACVB

Glenn I. Charles


Operations SUPERVISOR

Glenn I Charles has seven years of operations and management experience. As a former warehouse manager, he easily adapts to changing situations and work assignments. He now works in Operations for Show Strategy and takes pride in providing exceptional client experiences. 

Years in the Business: 12

Debbie Rosenfeld


Client Solutions Manager

Debbie enjoys working with clients to ensure every aspect of an event runs smoothly. She successfully manages multiple projects and is very detail oriented. She is passionate about using technology and loves to dive into and learn how to use a new tool.

Years in the Business: 15

Robert Scott


CLIENT SUPPORT SUPERVISOR

Robert has over five years of experience in the customer service department. As a former banker and branch manager, Robert excels in providing client solutions and establishing great relationships. Robert puts clients and exhibitors first and does whatever it takes to give both a memorable experience. In his spare time, he hosts a sports podcast called Robs2Cents.

Years in the Business: 10

Natalie Nencheva


Client Solutions Manager

Natalie's multifaceted expertise bridges real estate, events, and hospitality. She has a proven track record of guiding clients to successful home rentals (2+ years), orchestrating impactful events of all scales (5+ years, 350+ in a single year!), and navigating demanding projects with grace and focus (15+ years). Her strengths lie in building strong relationships, crafting win-win solutions, and exceeding expectations through decisive action, sharp financial acumen, and a passion for exceptional customer service. Adaptable and ever-evolving, Natalie stays ahead of the curve, embracing change and acquiring new skills to remain a leader in the dynamic world of events.

Years in the Business: 22

Shir Gross


CAD Designer

Shir has worked in the tradeshow and events industry since graduating as valedictorian from Harold Washington college, bringing fresh creativity and a strong work ethic to every project. Shir has led design efforts for many projects including custom activations nationwide and large scale floor plans in Chicagoland such as the 2024 DNC. Passionate about creating memorable experiences, Shir ensures every design reflects her attention to detail and technical expertise. No matter the size of the project or customer, Shir takes pride in bringing her clients' visions to life.

Years in the Business: 2

Aja Chatman


Human Resources / Payroll Manager

Aja is a dedicated Human Resource Manager with 14 years of experience in HR management and operations. She has a strong ability to balance professionalism with an approachable demeanor, fostering trust with colleagues and clients. Passionate about creating positive workplace cultures, she excels in employee relations, talent development, and strategic HR initiatives. Her expertise includes payroll management and ensuring compliance with employment laws and regulations. She is committed to driving efficiency and maintaining best practices in HR operations. Her ability to build meaningful connections continues to shape her impact in the industry.

Years in the Business: 14

Natalie Nencheva


Client Solutions Manager

Natalie's multifaceted expertise bridges real estate, events, and hospitality. She has a proven track record of guiding clients to successful home rentals (2+ years), orchestrating impactful events of all scales (5+ years, 350+ in a single year!), and navigating demanding projects with grace and focus (15+ years). Her strengths lie in building strong relationships, crafting win-win solutions, and exceeding expectations through decisive action, sharp financial acumen, and a passion for exceptional customer service. Adaptable and ever-evolving, Natalie stays ahead of the curve, embracing change and acquiring new skills to remain a leader in the dynamic world of events.

Years in the Business: 22

Shir Gross


CAD DESIGNer

Shir has worked in the tradeshow and events industry since graduating as valedictorian from Harold Washington college, bringing fresh creativity and a strong work ethic to every project. Shir has led design efforts for many projects including custom activations nationwide and large scale floor plans in Chicagoland such as the 2024 DNC. Passionate about creating memorable experiences, Shir ensures every design reflects her attention to detail and technical expertise. No matter the size of the project or customer, Shir takes pride in bringing her clients' visions to life.

Years in the Business: 2

Aja Chatman


Human Resources / Payroll Manager

Aja is a dedicated Human Resource Manager with 14 years of experience in HR management and operations. She has a strong ability to balance professionalism with an approachable demeanor, fostering trust with colleagues and clients. Passionate about creating positive workplace cultures, she excels in employee relations, talent development, and strategic HR initiatives. Her expertise includes payroll management and ensuring compliance with employment laws and regulations. She is committed to driving efficiency and maintaining best practices in HR operations. Her ability to build meaningful connections continues to shape her impact in the industry.

Years in the Business: 14

If we're hosting, you're invited.

Follow Us
Share by: